Inquiry Centre
Award-winning customer service with the fastest query response times
Dedicated Team Ready For Your Inquiries
Here to help with any issues, questions or payments you have, 24 hours - 7 days.
Life moves fast, that's why at PicklePay Group - we pride ourselves upon our Customer Care Team.
With agents on hand at anytime day or night - we promise you that as a member you will receive 5★ service at any time.
When finance calls, call us.
Our award-winning customer service team is here to assist you with all your financial needs, ensuring you get the support you deserve.
How to Reach Us
For Customers Inside the EU
Email: eu-customers@pickle-pay.lol
24/7 Support
Available around the clock Every day of the year
Fastest Response
Award-winning response times Quick resolution guaranteed
Multiple Channels
Email, chat, phone support Choose your preferred method
Frequently Asked Questions
Find quick answers to common questions about our services and support.
What are your support hours?
Our customer support team is available 24/7, 365 days a year. We're always here when you need us.
How do I access my account?
If you're an existing customer, please use your dedicated sign-on portal link provided during account setup.
What if I have a payment issue?
Contact our customer service team immediately. We specialize in payment-related queries and can resolve most issues quickly.
Are there any maintenance windows?
We occasionally perform planned maintenance. During these times, some services may be temporarily unavailable. We'll notify you in advance.